Technical Sales

Title:                    Technical Sales

Location:            Dewey Waters, Weston-super-Mare

Reporting to:      Sales and Customer Services Manager

This is a B2B sales role, interpreting tender information to provide project quotations. This is a challenging role for an organised and personable individual and will include Account Management and Product Campaign Work.

Role and Responsibilities

• Searching tender information and extracting data.
• Handling sales calls and enquires, extracting the true brief from the information given by the potential customer, offering technical and commercial advice.
• Cost out projects and provide quotations to customers using in-house software or expert advice.
• Growth and retention of Managed accounts
• Recording and maintaining customer information in an orderly and efficient system.
• Keep up to date with changes to database and company products
• Follow up on customer enquires / quotations via telephone and email diarising further action ensuring the sales operating system is followed.
• Technically and commercially evaluate then negotiate best price when contractor has secured the project to close the order whilst retaining a good margin.
• Make lapsed & prospect calls proactively based on the sales operating system
• Receive order and coordinate between accounts and technical departments before handing over to manufacturing.
• Record sales order information.
• Site Surveys as and when required ensuring the visit is documented in accordance with departments SLA’S.
• Customer meetings as and when required ensuring the meeting is documented in accordance with the departments SLA’S.
• Customer complaints in accordance with the company’s procedure and Department SLA’S.
• Other general duties will include answering inbound phone calls, provide cover for other estimators and carry out any other duties reasonably requested by any members of the Management team.
• Liaising with internal and external customers to find solutions

 Required Skills

• Must have a relevant technical background (ideally water storage, pump, or tank filtration experience, but will consider other backgrounds – pipework, contracting, treatment or other related products).
• Ability to assess size / space / function and make relevant product recommendations.
• Excellent interpersonal skills and the ability to communicate effectively with clients at all levels of their operation.
• It is essential that you have a full UK Driving License.
• Strong engineering / technical sales background,
• Excellent interpersonal skills with the ability to communicate effectively with clients at all levels.
• Full UK Driving Licence.
• Fully IT proficient and working knowledge of Microsoft Office.
• B2B Sales experience.
• Sound and commercial approach to problem solving.
• Ability to prioritise workload.
• ‘Can-do’ attitude that contributes to building a positive team spirit.
• Reacts well under pressure
• Organised and efficient.
• Excellent attention to detail.

If you are interested in this exciting opportunity, please submit your up-to-date curriculum vitae with an accompanying cover letter detailing your suitability for the position via e-mail to hannahhamlin@tricel.co.uk before the closing date.

All applications will be treated in the strictest confidence.

 Dewey Waters are an equal opportunities employer.