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Title:                    Technical Sales

Location:            Dewey Waters, Weston-super-Mare

Reporting to:      Sales and Customer Services Manager


This is a B2B sales role, interpreting tender information to provide project quotations. This is a challenging role for an organised and personable individual and will include Account Management and Product Campaign Work.

Role and Responsibilities

  • Searching tender information and extracting data.
  • Handling sales calls and enquires, extracting the true brief from the information given by the potential customer, offering technical and commercial advice.
  • Cost out projects and provide quotations to customers using in-house software or expert advice.
  • Growth and retention of Managed accounts
  • Recording and maintaining customer information in an orderly and efficient system.
  • Keep up to date with changes to database and company products
  • Follow up on customer enquires / quotations via telephone and email diarising further action ensuring the sales operating system is followed.
  • Technically and commercially evaluate then negotiate best price when contractor has secured the project to close the order whilst retaining a good margin.
  • Make lapsed & prospect calls proactively based on the sales operating system
  • Receive order and coordinate between accounts and technical departments before handing over to manufacturing.
  • Record sales order information.
  • Site Surveys as and when required ensuring the visit is documented in accordance with departments SLA’S.
  • Customer meetings as and when required ensuring the meeting is documented in accordance with the departments SLA’S.
  • Customer complaints in accordance with the company’s procedure and Department SLA’S.
  • Other general duties will include answering inbound phone calls, provide cover for other estimators and carry out any other duties reasonably requested by any members of the Management team.
  • Liaising with internal and external customers to find solutions

 Required Skills

  • Must have a relevant technical background (ideally water storage, pump, or tank filtration experience, but will consider other backgrounds – pipework, contracting, treatment or other related products).
  • Ability to assess size / space / function and make relevant product recommendations.
  • Excellent interpersonal skills and the ability to communicate effectively with clients at all levels of their operation.
  • It is essential that you have a full UK Driving License.
  • Strong engineering / technical sales background,
  • Excellent interpersonal skills with the ability to communicate effectively with clients at all levels.
  • Full UK Driving Licence.
  • Fully IT proficient and working knowledge of Microsoft Office.
  • B2B Sales experience.
  • Sound and commercial approach to problem solving.
  • Ability to prioritise workload.
  • ‘Can-do’ attitude that contributes to building a positive team spirit.
  • Reacts well under pressure
  • Organised and efficient.
  • Excellent attention to detail.

If you are interested in this exciting opportunity, please submit your up-to-date curriculum vitae with an accompanying cover letter detailing your suitability for the position via e-mail to before the closing date.

All applications will be treated in the strictest confidence.

 Dewey Waters are an equal opportunities employer.

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